Agentiks KYC Use Case

Client Onboarding and KYC Automation Flow, powered by Agentic AI

Automating the client onboarding and KYC processes using Copilot Studio Agents
Streamlining document collection through OCR + Validation
Compliance screening (PEP/AML/Risk)
Reporting

Tools In Action

This transformation would be powered by a specialized agent, with an arsenal of tools within the orchestrated workflow:

Agentiks KYC Agent

- Data Ingestion Tool
- Politically Exposed Person Screening Tool
- Anti Money Laundering Screening Tool
- Risk Assessment Tool
- Profile Generator and Reporting Tool
The Challenge

- Manual KYC and onboarding are time-consuming and costly

- Human errors in validation and risk checks lead to compliance gaps and fraud exposure

- Delayed onboarding impacts customer experience and revenue realization
The Transformation

Agentiks KYC, Powered by Agentic AI

- Built on Microsoft Dynamics 365, Copilot Studio, and Azure OpenAI
- AI-powered document ingestion
- (OCR + validation for IDs, bills, and certificates)
- Automated risk classification with integrated AML/PEP screening
- Agentic workflows for customer follow-up, compliance alerts, and approvals
- Complete audit trail ensuring full regulatory traceability
- Form automation for KYC, CRS, and FATCA

Our Personas

Fadi

A potential retail banking customer

Events

Open a Savings Account.
Start the onboarding process through the bank’s mobile application.

Autonomous Actions

KYC onboarding Fadi using the bank’s mobile application and the Copilot Studio Agents.

Joelle

A Compliance officer at MyBank

Events

Perform Compliance Validation.

Autonomous Actions

Risk Assessment Agent identifies Fadi as a high-risk customer and populates the KYC application with a summary of this identification.

Lamia

A Relationship Manager at MyBank

Events

Evaluate the KYC Application and either reject or approve Fadi’s request.

Autonomous Actions

KYC Reporting Agent generates a KYC Report that is sent to Lamia’s inbox and notifies her to take action on Fadi’s KYC application Profile Generator Agent
Populates Fadi’s profile with the information collected during the onboarding process.

Client Onboarding & KYC Automation Flow (PoC) Powered by Agentic AI

What we Saw

Agentic Task Automation
Proactive PEP Screening
Proactive AML Screening
Proactive Risk Assessment
GPT Analysis and Summary Generation

Business Value

Cost Efficiency: Reduced manual effort and operational spend
Faster Onboarding: Process thousands of records in minutes
Compliance Accuracy: AI minimizes human error
Auditability: Automated audit trails and summaries
Agentic Orchestration: Autonomous execution of repetitive KYC tasks

Agentiks KYC Use Case

Client Onboarding and KYC Automation Flow, powered by Agentic AI